The individual salesperson has a profound effect on the overall sales experience of the customer and this in turn has a profound effect on results.
Utilising principles of NLP and other effective sales strategies and aimed at established and experienced sales people, this course considers the traits and skills of truly high-performing sales professionals.
Areas of focus:
- The buying process
- Attributes of the high-performing sales professional
- Cultivating beneficial relationships
- Enhancing credibility
- Attitude
- Rapport
- Empathy
- Conflict behaviours
- The language of sales
