It is said that everything in life is a negotiation. From corporate deals and legal contracts to choosing the family movie, everything in life is some form of negation. The ability to negotiate is an important life-skill yet few of us are natural negotiators and our modern society full of fixed-price shopping experiences offers little opportunity to practice.

This comprehensive course develops sophisticated negotiation techniques and covers the following topic areas:

• Negotiation outcomes
• Collaboration in negotiations
• What is a good deal?
• The Golden Rules of negotiation
• Negotiation boundaries
• Guiding principles of negotiation
• Skills of an effective negotiator
• Power and Authority
• Negotiation tactics